Lufthansa is introducing a fully redesigned onboard service across all long-haul flights starting May 6, under the name Future Onboard Experience (FOX). After two years of development, the airline is making a major investment in passenger comfort and service across all cabin classes and aircraft types.
At the heart of FOX are three key principles: personalization, comfort, and so-called Signature Moments. Passengers can expect greater choice and flexibility, while thoughtfully designed details enhance overall well-being—from Economy to First Class.
In Business Class, the focus is on an elevated culinary journey. New menus created by renowned chef Johann Lafer promise high-quality, innovative dishes. Travelers can pre-select their breakfast the night before and enjoy special touches such as a classic coffee-and-cake service. The new “Sky Selection” also allows passengers to order a second meal whenever they wish.
Premium Economy passengers benefit from upgraded meals, a wider range of beverages, and added comfort features like complimentary slippers. Meanwhile, Economy Class sees several improvements, including a new amenity kit with a sleep mask and earplugs, expanded menu choices, and more meal options on longer flights.
With FOX, Lufthansa aims to not only enhance onboard service but also create a distinctive, memorable experience that reflects the airline’s unique identity.
